Confidentialité

-         Privacy policy

This policy aims to set out the purpose, scope, and issues of personal data management within our company.

We collect and process personal data from our customers and prospects.

In accordance with the values of democracy, freedom, and transparency to which companies adhere, we do our utmost to ensure that our personal data protection system is as effective and relevant as possible, in order to meet our customers’ requirements.

With a view to respecting all of the points listed below, we have chosen to implement an internal system dedicated to the protection of personal data. To this effect, we have appointed a Data Protection Officer (DPO), whose mission is to ensure that we fully comply with data protection laws.

1)     Type of data collected

For the purposes of our business, we may collect the following types of information:

·        General identification data (family name, first name, etc.)

·        Customer identification data

·        Connection data

Such data is collected directly from the user when he/she creates a customer account or places an order.

2)     Use of data

Personal data may be required for several reasons:

·        Concluding, managing, and performing a contract

·        Managing commercial relations

·        On account of a legal obligation

Personal data is processed in accordance with the principle of legality for data processing. With this in mind, all data processing is based on one of the following legal principles:

·        Performance of a concluded contract

·        The protection of our legitimate interests

·        Your personal consent

·        A legal obligation

3)     Data sharing

We may be required to share your personal data for several reasons, such as the provision of a service you have requested, compliance with a legal or regulatory obligation, the handling of disputes, or the defence of our rights.

We undertake to share your data only with service providers, intermediaries, or authorised partners who require it for the above-mentioned reasons. Furthermore, we undertake to ensure that these third parties also respect personal data protection to a sufficient degree. We never sell or rent the personal data which we have collected. 

4)     Transfer of data

We do our utmost to not transfer, host or provide access to your data outside the European Union, or in countries which do not offer a sufficient level of data protection.

5)     Data storage

In accordance with the principle of data minimisation, the data we use is strictly limited to that which is adequate, relevant, and necessary for our business operations. We also guarantee that the length of time for which data is stored shall always be kept to a strict minimum. The storage period is variable and depends on the nature and purpose of the data. The different periods that we apply are specified in our data storage policy.

6)     Rights

In accordance with current data protection legislation, you have various rights regarding the personal data processed by SEL-LES JARDINS®. These rights are summarised below:

·        The right to information, which allows you to know if any of your personal data has been retained by our departments

·        The right of access, which allows you to request access to your data

·        The right of erasure, which allows you to delete your data under certain circumstances

·        The right to object, which allows you to stop or prevent us from processing your personal data

To find out more about these rights, visit the CNIL website at: https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-donnees-personnelles

Under certain circumstances and with regard to certain rights, SEL-LES JARDINS® may object to your request for legitimate reasons, which shall be explained to you in due course.

For information on the use of your personal data by SEL-LES JARDINS®, or to exercise your rights, please write to the Data Protection Officer, enclosing a proof of identity bearing your signature (ID card, passport), at the following address:

SEL-LES JARDINS®

ZAC DU PARC DE LA DURANNE

1115 RUE RENE DESCARTES

13857 AIX EN PROVENCE CEDEX 3

For claims concerning the way in which SEL-LES JARDINS® collects and uses your personal data, you may also contact the CNIL (the French National Commission on Information Technology and Civil Liberties), at www.cnil.fr; 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07.